How to Weather Change
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How to Get the Audience Up to Speed
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How to Empathize With Other People
I’ll be taking next week off (June 10). Thanks for your patience; I will be back the following week.
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How to Talk a Friend Through a Crisis
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How to React to a Friend's Good News
When we were comedians, the real Ric used to be described, in his introduction, as “a psychotic ball of stress.” Now he works in a job where he is appreciated for his level head and steady hand on the tiller.
Not well appreciated, but at least somewhat appreciated.
His company gives the employees little mementos and awards to commemorate various milestones working for the company. I think it was the ten-year mark when Ric came into his office to find a small cardboard box on his chair. He opened it to find a nice metal keychain of the company logo in a presentation box, and a folded piece of paper. It turned out to be instructions for his supervisor for how to present the gift to Ric, including the specific directive: “Tell the employee how important they are, to you and to the team.”
And in a way, they did exactly that.
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How to Tackle a Project That Seems Impossible
I was the receptionist at an office where everyone had to fill out a specific form every day. Almost nobody did it. The person in charge made it my responsibility to make sure everyone filled out their form.
Of course, I was the lowest person on the totem pole in that office, so I couldn’t use fear of punishment to make them fill out the form. Instead, I had to rely on charm and their respect for me and my opinion of them.
I’d bet that you can predict how well that worked.
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